Manager’s Messages

Overview

The Club Room and Conference Room are shared community amenities available for resident use. To ensure fair access, proper coordination, and compliance with Association rules, all reservations must be requested in advance through Management.

How to Request a Reservation:

All Club Room and Conference Room reservation requests must be submitted by email to: managerassistanthelp@actionlife.com

When submitting a request, please include the following information:

Requested date and time

Amenity requested (Club Room or Conference Room)

Purpose or intended use

Estimated number of attendees (if applicable)

Unit number and contact information

Management will review the request, confirm availability, and provide next steps or alternate options if needed.

General Reservation Guidelines:

Reservations are subject to availability and Association approval.

Amenities are for resident use only unless otherwise approved by Management.

The reserving homeowner is fully responsible for their guests and for compliance with all community rules.

Use of the amenities must not create excessive noise or a nuisance to other residents.

All common area rules and the Association’s Enforcement & Fine Policy apply during use of both amenities.

After Your Reservation:

Residents are expected to:

Leave the Club Room or Conference Room clean and free of trash or personal items

Return furniture and equipment to their original arrangement

Avoid damage to furniture, fixtures, or surrounding common areas

Report any issues or damages to Management immediately

Failure to comply with these requirements may result in fines or suspension of amenity privileges in accordance with the Association’s Enforcement Policy.

Club Room Conference Room Rules & Form:

https://piazzapalermo.org/wp-content/uploads/sites/249/2026/01/Club-Room-Conference-Room-Rules-Form.pdf

1. If the garage gates are not opening when you press the buttons on the FOB/Garage clicker, check the indicator light. No light? You likely need a new battery. It’s as simple as that!

2. If the FOB isn’t scanning at doors or opening main entrances or amenity areas, it’s probably time for a replacement FOB. Swing by the management office to grab a new one for $25. Payment can be made via homeowners emailing consent to the charge on their homeowner account, or by check or money order payable to Piazza Palermo OA.

Changing the battery is a breeze – all you need is a 23A 12V battery and a small screwdriver. You can grab the battery at your local hardware store or online on Amazon: [Amazon Battery Link]

For leak detection

1. Open the toilet tank lid and remove the tablet from its packaging.
2. Drop the tablet directly into the water inside the tank.
3. Wait for a few minutes without flushing.
4. Check the toilet bowl for any blue color. If you see blue, you have a silent leak that needs to be repaired. 

You can collect your package from an Amazon Locker after you receive your delivery confirmation email.

1. Open your delivery confirmation email (for non Amazon deliveries) or go to the Track Package page on Your Orders of the Amazon App.
2. Locate the 6-digit pick up code and bar code.
3. Enter your pickup code on the touch-screen display or scan the bar code using the locker scanner. The scanner is located directly beneath the touch screen of the locker.
4. The correct locker slot will open and you can take out your package.

To pick up your package, carefully read the instructions provided in your confirmation email. If you don’t collect your package, the package may be returned to Amazon. For more information about packages that are returned as undeliverable, visit Undeliverable Packages. If you want someone else to pick up your package, forward the delivery confirmation email. They’ll find the pickup code or the Start Pickup button.

San Diego Police Department provides an online reporting system for crimes like:
– Theft (excluding vehicles, license plates, or firearms)
– Theft from vehicle
– Lost or stolen property (excluding firearms, passports, or ID cards)
– Vandalism or graffiti
– Hit and run (no evidence or injuries)
– Vehicle tampering
– Catalytic converter theft
– Fraudulent use of credit/debit/EBT card
– Electronic harassment
– Identity theft
– Metal/grease/oil theft

Please note FIRSTLY that in the case of an active emergency always call 9-1-1.

Crimes involving suspects with known names, physical evidence requiring police impound or testing, physical violence, assault, robbery, hate crimes, lost or stolen passports, residential burglaries, stolen vehicles, stolen license plates, or traffic collisions cannot be reported online.

The ability of the police to locate and arrest criminals often depends on the thoroughness and accuracy of the report. Use the following list to assist you in reporting your crime:

• Type of Crime
• Date and time crime occurred
• Location: exact street address and nearest cross street
• Number of persons injured and types of injuries
• Vehicle information – type, license number, color, year, make, model, additional people in the vehicle, and unusual characteristics (e.g., dents, bumper stickers)
• Suspect(s) information – race, gender, age, height, weight, hair color, hair length/style, eye color, facial hair, clothing type/color, other characteristics (e.g., tattoos, missing teeth, scars, glasses) and information on where they went after the crime was committed
• Weapons used
• Example: Package Theft (Not from Your Mailbox)
  • “I ordered an item from (Company Name) and they claimed it was delivered on (Date), at (Time). However, upon arriving at home on (Date), at (Time), the package was nowhere to be found. I called (Company Name) to inform them of the incident. The Package Tracking Number is (Tracking #). There (is/isn’t) video surveillance of the package being taken. “
• Example: Theft from an UNLOCKED Vehicle
  • “On (Date), at (Time), I parked my vehicle in the parking space assigned to my home, located at (Address). I do not believe I locked my vehicle. On (Date) at (Time), I got into my vehicle and discovered the contents of my glove compartment had been thrown all over my vehicle’s interior. I also discovered someone had stolen my Ray-Ban sunglasses and GPS device. The sunglasses are worth $100, and the GPS device is worth $200. There are no video surveillance cameras in the area that I know of, and I did not find any other evidence.”
• Example: Vandalism
  • “On (Date), at (Time), I parked my vehicle at (Address). At approximately (Time), I came back to my vehicle and noticed someone had scratched the hood of my car. There are three deep scratch marks on the hood of my vehicle that are approximately two feet in length. It appears something sharp, like a key, may have caused the damage. The estimated damage is $500. There are no witnesses or video surveillance of the crime.”

Upon filing a report online, you will receive a temporary police report number. Your report will be reviewed, and when approved, a Case Number will be assigned. If further investigation is necessary, you will be contacted via email or phone.

In addition to online reporting, you can report a crime by calling the SDPD Non-Emergency Line at 619-531-2000, or by going to your nearest police station.

Stay safe,
Management