Collect a Package at the Amazon HUB Locker

You can collect your package from an Amazon Locker after you receive your delivery confirmation email.

1. Open your delivery confirmation email (for non Amazon deliveries) or go to the Track Package page on Your Orders of the Amazon App.
2. Locate the 6-digit pick up code and bar code.
3. Enter your pickup code on the touch-screen display or scan the bar code using the locker scanner. The scanner is located directly beneath the touch screen of the locker.
4. The correct locker slot will open and you can take out your package.

To pick up your package, carefully read the instructions provided in your confirmation email. If you don’t collect your package, the package may be returned to Amazon. For more information about packages that are returned as undeliverable, visit Undeliverable Packages. If you want someone else to pick up your package, forward the delivery confirmation email. They’ll find the pickup code or the Start Pickup button.