Welcome to Piazza Palermo
Manager’s Messages
Making a Criminal Report to SDPD
San Diego Police Department provides an online reporting system for crimes like:
– Theft (excluding vehicles, license plates, or firearms)
– Theft from vehicle
– Lost or stolen property (excluding firearms, passports, or ID cards)
– Vandalism or graffiti
– Hit and run (no evidence or injuries)
– Vehicle tampering
– Catalytic converter theft
– Fraudulent use of credit/debit/EBT card
– Electronic harassment
– Identity theft
– Metal/grease/oil theft
Please note FIRSTLY that in the case of an active emergency always call 9-1-1.
Crimes involving suspects with known names, physical evidence requiring police impound or testing, physical violence, assault, robbery, hate crimes, lost or stolen passports, residential burglaries, stolen vehicles, stolen license plates, or traffic collisions cannot be reported online.
The ability of the police to locate and arrest criminals often depends on the thoroughness and accuracy of the report. Use the following list to assist you in reporting your crime:
- Type of Crime
- Date and time crime occurred
- Location: exact street address and nearest cross street
- Number of persons injured and types of injuries
- Vehicle information – type, license number, color, year, make, model, additional people in the vehicle, and unusual characteristics (e.g., dents, bumper stickers)
- Suspect(s) information – race, gender, age, height, weight, hair color, hair length/style, eye color, facial hair, clothing type/color, other characteristics (e.g., tattoos, missing teeth, scars, glasses) and information on where they went after the crime was committed
- Weapons used
- Example: Package Theft (Not from Your Mailbox)
- “I ordered an item from (Company Name) and they claimed it was delivered on (Date), at (Time). However, upon arriving at home on (Date), at (Time), the package was nowhere to be found. I called (Company Name) to inform them of the incident. The Package Tracking Number is (Tracking #). There (is/isn’t) video surveillance of the package being taken. “
- Example: Theft from an UNLOCKED Vehicle
- “On (Date), at (Time), I parked my vehicle in the parking space assigned to my home, located at (Address). I do not believe I locked my vehicle. On (Date) at (Time), I got into my vehicle and discovered the contents of my glove compartment had been thrown all over my vehicle’s interior. I also discovered someone had stolen my Ray-Ban sunglasses and GPS device. The sunglasses are worth $100, and the GPS device is worth $200. There are no video surveillance cameras in the area that I know of, and I did not find any other evidence.”
- Example: Vandalism
- “On (Date), at (Time), I parked my vehicle at (Address). At approximately (Time), I came back to my vehicle and noticed someone had scratched the hood of my car. There are three deep scratch marks on the hood of my vehicle that are approximately two feet in length. It appears something sharp, like a key, may have caused the damage. The estimated damage is $500. There are no witnesses or video surveillance of the crime.”
Upon filing a report online, you will receive a temporary police report number. Your report will be reviewed, and when approved, a Case Number will be assigned. If further investigation is necessary, you will be contacted via email or phone.
In addition to online reporting, you can report a crime by calling the SDPD Non-Emergency Line at 619-531-2000, or by going to your nearest police station.
Stay safe,
Management
Perimeter Sidewalk – Cleaning Up After Pets
The Association is responsible for irrigating and maintaining the street trees, grates, sidewalk underdrains and paving, located in the public right-of-way immediately adjacent to the exterior boundaries of the Project.
Do your part to keep these areas clean and healthy by picking up after your pets.
Getting Quicker Support from your Management Company
Action Property Management is dedicated to transforming the HOA experience and redefining the role of community managers. Our primary goal is to foster open communication about community plans and their benefits. This approach requires cooperation, mutual respect, and a commitment to professionalism. We will not tolerate disrespectful behavior towards board members, neighbors, or staff.
Action is proposing a new code of conduct in our management agreements emphasizing mutual respect, professional conduct, confidentiality, accountability, and compliance. This practice will help cultivate a thriving community.
Supporting this, we’ve centralized Homeowner accessible support teams into two specialized groups: the Manager Assistant team and the Community Care team.
Community Care:
The Community Care team addresses over 90% of daily homeowner inquiries like Guest Parking Policies or Homeowner Account or document related questions, allowing managers to focus on strategic issues. They can be reached directly at communitycare@actionlife.com.
Manager Assistants:
The Manager Assistant team handles your inquiries regarding administrative processes like Architectural Guidelines and Applications, Community Room Reservations, providing managers more time to build strong community relationships. They can be reached at managerassistanthelp@actionlife.com.
We appreciate your support as we reimagine the HOA experience!

