Welcome to Piazza Palermo

Manager’s Messages

Fire Safety 📢 Smoke Detector Maintenance

Neighbors have been jolted awake by screeching alarms—only to find detectors malfunctioning at end‑of‑life that wouldn’t stop. Don’t catch yourself in this scenario, and be sure you are replacing all of your smoke detectors before they fail.

  • Test every detector monthly — set a recurring calendar reminder.
  • Check the manufacture/date code on the back and replace any unit 10 years or older; if possible, replace all older units at once. Staggered ages can mean staggered failures.
  • Consider 10‑year sealed‑battery or photoelectric/combination models to reduce maintenance and false alarms.
  • Hire a licensed electrician or qualified technician for high, hardwired, or interconnected systems.
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Attention Owners

Piazza Palermo unit’s submetered water/sewer billing is moving from Livable to Livable Pro on December 1, 2026. IMPORTANT: your current automatic payments (ACH) will NOT transfer you must set up a new automatic payment profile in Livable Pro to keep your account on autopay.

What you must do

  1. Watch your email (check/Junk spam) for the Livable Pro invitation link (coming soon).
  2. Click the invitation link and activate your account.
  3. Enter your ACH or card information to re-establish automatic payments.

Key Points:

  • Automatic payments will not transfer from Livable — you must re-enroll in Livable Pro.
  • Online check and phone payments are no longer supported.
  • Online statements are free. Mailed paper statements will incur a $2.00 monthly fee.

Important dates

  • November 21, 2026 — Final day to pay bills on the old platform.
  • December 1, 2026 — Livable Pro goes live.
  • December 21, 2026 — First payment due on the new platform.

Why this matters

Late or missed payments may result in call to hearing for assessing due costs. Per Section 8.6.1 of the CC&Rs, if the HOA must cover an unpaid utility balance, an Enforcement Assessment can be charged to the home. Re-enrolling early helps avoid these fees and keeps your account current.

Need help?

Email help@livable.com. A new demo of the platform will be scheduled on Zoom after the product launches.

Thank you for acting promptly to ensure uninterrupted service.

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Piazza Palermo Owners and Residents:

In compliance with the State of California fire code, a mandatory annual inspection of the Fire Sprinkler system will be conducted in both Common Area and inside each unit of the building.,

Palermo’s fire inspection company, Symons Fire, will require access to every condominium unit for approximately five minutes for the mandatory fire inspection of sprinkler heads and fire alarms on Tuesday, November 3; Wednesday, November 4; and, if necessary, Thursday, November 5, between 8:00 a.m. and 4:00 p.m. Access is required per CC&R Article 4.3.4 (Right of Entry and Enforcement), for the mandatory inspection and test.

Kindly note you are required to provide access to your unit for the entire timeframes noted as we have several units to inspect within a short amount of time. You will not be able to schedule an appointment for this service. If you are not home, a staff member will accompany the fire contractors during the inspections. They will begin from the top floor at approximately 8:00am and work their way down as efficiently as possible.

This testing and inspection is during business hours (8am-4pm) and is anticipated as follows:

Monday November 2nd, 2026, || 8am-4pm
Common Areas Only Fire Sprinkler Inspections/ Fire Alarm Testing
(Audibles may be sounding for the duration of the inspection)

Tuesday November 3rd, 2026, || 8am-4pm
Floors 6-4 In-Unit Fire Sprinkler Inspections/ Fire Alarm Testing
(Audibles will be sounding for the duration of the inspection)

Wednesday November 4th, 2026, || 8am-4pm
Floors 3-1 In-Unit Fire Sprinkler Inspections/ Fire Alarm Testing
(Audibles will be sounding for the duration of the inspection)

Thursday November 5th, 2026, || 8am-Noon
Potential continued in-unit inspections and Common Areas Fire Sprinkler Inspections/ Fire Alarm Testing (Audibles will be sounding for the duration of the inspection)

Please be advised that if you have pets, small children, a medical condition, or important business to conduct, the alarm noise may warrant that you give this consideration when planning your day.

If your unit is not accessible for entry with a functional emergency key on file or by an adult providing access/providing a key, the Association will have to hire a locksmith for entry and the unit owner will be charged for the cost of gaining access or all costs associated with reinspection (approximately $200-$600).

If you have any questions, you may contact Morgan Cooper, the Association’s on-site General Manager at (619) 786-7497. Thank you in advance for your cooperation in maintaining our community!

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Keep It Clear: Your Guide to Balcony and Patio Drainage Maintenance

Living in a community with shared structures means that how you manage your private outdoor space can directly impact your neighbors and the building’s integrity. One of the most critical—yet often overlooked—responsibilities of ownership is maintaining your unit’s established drainage.

Here is what you need to know to keep your balcony, patio, or roof deck in top shape and avoid unexpected repair costs.

What is “Established Drainage”?

Per our community guidelines, established drainage refers to the water flow patterns set during the original construction or those officially approved by the Board. This system is designed to move water away from the building to prevent pooling, leaks, and structural erosion.

Your Responsibilities as an Owner

To ensure the system works as intended, owners are required to:

  • Perform Regular Inspections: Frequently check the drainage facilities in your Exclusive Use areas (balconies, patios, and roof decks).
  • Clear Debris: Keep drains free of common “cloggers” like pet hair, fallen leaves, and dirt. Even a small buildup can cause water to back up during a heavy rain.
  • Avoid Prohibited Materials: Do not install tiles or other flooring materials in Exclusive Use Easement Areas, as these can interfere with the intended water flow.
  • Proper Disposal: Never dispose of hazardous materials down these drains.

Why It Matters: The Risks of Neglect

If a drain becomes clogged and is not cleared, it creates an imminent danger to both person and property. Water backup can lead to interior flooding, mold, and damage to the units below yours.

Please note: If an owner fails to maintain their drainage, the Association reserves the right to enter the area to clear the debris to prevent damage. In these cases, the Owner will be responsible for reimbursing the Association for all costs and expenses incurred during the cleaning.

Maintenance Checklist

  1. Weekly Sweep: Quickly sweep your balcony or patio with a dustpan to remove pet hair, soot, dust and leaves before they reach the drain. You can use a damp mop to remove further dirt without dripping excess water into the drain and onto balconies below.
  2. Monthly Flush: Ensure the drain cover is visible and clear of dirt buildup.
  3. Storm Prep: Always check your drains before a forecasted rainstorm to ensure they are wide open and ready for runoff.

By taking a few minutes each month to inspect your space, you help protect your home and our community safe from water damage.

Helpful Tip! Also check that your unit’s door track is free of debris as sliders also have their own drain to keep water from getting in through the door that will not function if there is dirt in the track.

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