Welcome to Piazza Palermo
Manager’s Messages
Collect a Package at the Amazon HUB Locker
You can collect your package from an Amazon Locker after you receive your delivery confirmation email.
- Open your delivery confirmation email (for non Amazon deliveries) or go to the Track Package page on Your Orders of the Amazon App.
- Locate the 6-digit pick up code and bar code.
- Enter your pickup code on the touch-screen display or scan the bar code using the locker scanner. The scanner is located directly beneath the touch screen of the locker.
- The correct locker slot will open and you can take out your package.
To pick up your package, carefully read the instructions provided in your confirmation email. If you don’t collect your package, the package may be returned to Amazon. For more information about packages that are returned as undeliverable, visit Undeliverable Packages. If you want someone else to pick up your package, forward the delivery confirmation email. They’ll find the pickup code or the Start Pickup button.
Making a Criminal Report to SDPD
San Diego Police Department provides an online reporting system for crimes like:
– Theft (excluding vehicles, license plates, or firearms)
– Theft from vehicle
– Lost or stolen property (excluding firearms, passports, or ID cards)
– Vandalism or graffiti
– Hit and run (no evidence or injuries)
– Vehicle tampering
– Catalytic converter theft
– Fraudulent use of credit/debit/EBT card
– Electronic harassment
– Identity theft
– Metal/grease/oil theft
Please note FIRSTLY that in the case of an active emergency always call 9-1-1.
Crimes involving suspects with known names, physical evidence requiring police impound or testing, physical violence, assault, robbery, hate crimes, lost or stolen passports, residential burglaries, stolen vehicles, stolen license plates, or traffic collisions cannot be reported online.
The ability of the police to locate and arrest criminals often depends on the thoroughness and accuracy of the report. Use the following list to assist you in reporting your crime:
- Type of Crime
- Date and time crime occurred
- Location: exact street address and nearest cross street
- Number of persons injured and types of injuries
- Vehicle information – type, license number, color, year, make, model, additional people in the vehicle, and unusual characteristics (e.g., dents, bumper stickers)
- Suspect(s) information – race, gender, age, height, weight, hair color, hair length/style, eye color, facial hair, clothing type/color, other characteristics (e.g., tattoos, missing teeth, scars, glasses) and information on where they went after the crime was committed
- Weapons used
- Example: Package Theft (Not from Your Mailbox)
- “I ordered an item from (Company Name) and they claimed it was delivered on (Date), at (Time). However, upon arriving at home on (Date), at (Time), the package was nowhere to be found. I called (Company Name) to inform them of the incident. The Package Tracking Number is (Tracking #). There (is/isn’t) video surveillance of the package being taken. “
- Example: Theft from an UNLOCKED Vehicle
- “On (Date), at (Time), I parked my vehicle in the parking space assigned to my home, located at (Address). I do not believe I locked my vehicle. On (Date) at (Time), I got into my vehicle and discovered the contents of my glove compartment had been thrown all over my vehicle’s interior. I also discovered someone had stolen my Ray-Ban sunglasses and GPS device. The sunglasses are worth $100, and the GPS device is worth $200. There are no video surveillance cameras in the area that I know of, and I did not find any other evidence.”
- Example: Vandalism
- “On (Date), at (Time), I parked my vehicle at (Address). At approximately (Time), I came back to my vehicle and noticed someone had scratched the hood of my car. There are three deep scratch marks on the hood of my vehicle that are approximately two feet in length. It appears something sharp, like a key, may have caused the damage. The estimated damage is $500. There are no witnesses or video surveillance of the crime.”
Upon filing a report online, you will receive a temporary police report number. Your report will be reviewed, and when approved, a Case Number will be assigned. If further investigation is necessary, you will be contacted via email or phone.
In addition to online reporting, you can report a crime by calling the SDPD Non-Emergency Line at 619-531-2000, or by going to your nearest police station.
Stay safe,
Management
Mailbox Lock!

Owners are responsible for their own mailbox locks! If you happen to misplace your mailbox key, consider the cost-effective option of replacing the entire lock on your mailbox rather than hiring a locksmith. Suitable replacement locks for our mailboxes are available for purchase. After acquisition, please coordinate with the management team to arrange for installation when USPS is on-site. Following the installation, keys can be conveniently picked up from the management office.

